AUDIO/VISUAL

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SERVICE & MAINTENANCE

Global Networks Inc, offers a host of proactive and emergency services which include remote testing, real-time monitoring, diagnostics and repair. We develop customized operating standards, practices and procedures to establish a service offering that ensures the highest availability of your systems based on your business needs.

 Help Desk and Live Support

·         24/7/365 telephone support

·         One-hour telephone response time

·         Audiovisual and user interface instruction

·         Remote and on-site troubleshooting

 

On-site Emergency Service and Support

We also offer specialized technicians that can be dispatched as needed to address any critical needs as they arise. Our technicians show-up within the defined service windows to evaluate and either repair, exchange or replace any equipment. This includes after hours, holidays and critical emergency requirements; we are always there for you.